Yes, you can supply any components except the wax and wick. However, if you are supplying your fragrance, it is up to you to ensure that the fragrance company you are working with has the exact wax that will be used in your order.  If you are supplying your glass, boxes, or labels, the QC needs to be done by you.  We cannot QC your components; you need to be sure they arrive at our warehouse ready to go.  If your components are not in our warehouse at least three weeks before your production date, your order will be moved to the next available date, which could be up to 12 weeks.  If you supply your own components, all responsibility for those components is on you the customer, not Modern Candle.

Once we have quoted your project and moved into the development stage, we will sample fragrance from our library at a minimal charge that can be partially credited to your order. You will work with our development team to carefully describe what you are looking for and we will have samples made in the wax that you have chosen for your project in small tins.  This is only to evaluate fragrances; these samples have not been fully burn tested so please don’t evaluate the quality of the finished candle based on these samples.

Once we have quoted your project and moved into the development stage, we can make full-size samples for you if needed.  Please see our Menu of Services for sample pricing

We go through an extensive process of wick testing before your candle goes into production.  This can take anywhere from 2-6 weeks depending on the complexity and size of the collection.  Please note that this is to ensure your candle will have a full melt pool and proper depth at the right time, will not produce excessive smoke or soot and that the glass will not become too hot.  We do not evaluate the fragrance throw. That is for you to do in the fragrance sampling process. We follow all ASTM standards for candle burn testing

Some can start as low as 2500, but typically 5,000 - 10,000 units of one fragrance depending on the components used.

For many reasons, we cannot combine fragrances from the library to make a “custom fragrance.”

We need you to tell us what you are looking for and we will get it for you.  We don’t have a catalog or list of components available.  This program is custom; therefore, it is created to suit your needs.  In low quantities, we are limited to the many stock options in the marketplace, and in higher quantities 25k and up we can have custom glass made.  For custom ceramic, the MOQ is lower, and some of our vendors can go as low as 5k units.

If you are not picking your order up from our warehouse and it needs to be shipped to you, your shipping charges will be calculated once the order is complete.  This cannot, under any circumstances be done before your order is complete.

Modern Candle offers the limited capability of Pick & Pack and drop shipping on a case-by-case basis

We need an outlined A.I. file and all PMS colors from the Pantone book for Print, Packaging, and Digital Design.

This is one of the most important steps to getting your candle project off the ground.  You are ready to speak to a manufacturer when you know exactly what you want to be done.  When you have your concept, design, and fragrance ideas ready.  At this point, if you have enough information, we can likely get a quote done and begin to move your project forward.  If you are not there yet and need help with product development, we offer product development services, as mentioned in the Product Development Consulting section above.

Please be aware that a first order lead time could be up to 12-14 weeks from the day we receive the purchase order/deposit/artwork approval and confirmation of any components you are supplying.  During the months of July to November, the lead time can be extended due to the seasonal nature of our industry; for re-orders, the typical lead time is 6 to 8 weeks.

Due to the tightness of our production schedule, we can only review on a case-by-case basis.

While there is little we can do on the first order due to the wick testing that will need to be done, we do work with many brands on an ongoing basis and work with them to make yearly projections, so they are never out of stock.  We will help organize this to keep your product flowing throughout the year.

YES! Keep in mind that the MOQs for custom-developed ceramic vessels begin at about 5,000 units and are much higher for glass.  However, remember that by painting, labeling, or screen printing a stock glass, you can often achieve that “custom” look you have in mind.

Yes! Remember that you will need to provide the artwork, Pantone colors, and all other specifics.

This can vary widely as it all depends on where you are with knowing what you want, how quickly you can make decisions, how long it takes the vendors to get samples, how long it takes the designer to do artwork if custom vessels are being made, the sampling process from Asia takes time and can be a long process.  It’s safe to say this process can take 3-8 months.

Up to 6-8 weeks

Due to the extensiveness of the library, this isn’t feasible, and the fragrances are not put in wax, so there isn’t a way to smell them.  We ask that you provide us with what you are looking for in a fragrance that can be a description or examples in the marketplace so that we understand what you want.  We then will pull fragrances that fit your descriptions and make and send you the samples.

Modern Candle has an extensive library of fragrances to select from. However, some clients want a fragrance developed specifically for them.  Due to Modern Candle’s unique situation of having an in-house fragrance expert with over 25 years in the candle industry, you will be able to work closely together to develop your signature scent or a collection of signature fragrances.  The process will take 6 to 10 weeks and depend on decisions, revisions, and our lab's ability to turn things around quickly.

While some of our clients are public knowledge, many clients request anonymity.  Most of our clients are luxury candle brands widely recognized in the marketplace.  We also create many collections for well-known retailers.  It isn’t uncommon for a potential new client to come to a meeting and bring examples of candles they want similar quality, sophistication, etc. all the while not knowing it is a Modern Candle client!

Yes, however, you are limited to the availability of organic fragrances.

Using only essential oils or “all-natural” fragrances is possible, but it can get quite costly.  Also, using pure essential oils only as a candle fragrance won’t smell exactly like you want it to and won’t have the cold or warm throw that a properly formulated candle fragrance (containing essentials and fragrance ingredients) will have.

While candles are our #1 product, we make diffusers, room sprays, and wax melts.